About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands including Tarte, Fenty, Redken, and CHANEL. The store also features exclusive brands like Kylie Cosmetics, Olaplex, and Ulta Beauty Collection. Conscious Beauty at Ulta Beauty provides options for vegan, clean ingredient, cruelty-free, and sustainably packaged products. The Salon at Ulta Beauty offers a range of services, including haircuts, hair coloring, brow waxing, lash extensions, and makeup application. Customers have praised the helpful and friendly staff, with one reviewer highlighting the exceptional service provided by a young, blonde employee who color-matched her foundation and concealer perfectly, even in the face of a difficult customer. Another reviewer was grateful for an employee named Sarah who stepped in to assist them when other staff members were not acknowledging their presence. Additionally, a customer had a pleasant experience with an employee named Eden at the Seabrook location, describing them as the sweetest person they had ever encountered at Ulta. The store is always clean, organized, and welcoming, making customers feel comfortable. The staff are extremely thorough, helpful, and super kind. They are also experts, offering excellent recommendations specific to what customers are looking for and what would suit them best. Customers appreciate the staff’s knowledge and willingness to go above and beyond. For example, one reviewer shared that the staff helped immensely when they had an issue with a transaction involving a free gift with purchase, making sure everything was taken care of professionally and calmly. Visitors also praise the overwhelming selection of cosmetics and beauty supplies, noting that the staff's assistance is invaluable, especially for those unfamiliar with the store’s wide variety of products. Overall, Ulta Beauty is highly recommended for its great service, diverse products, and friendly environment.
Val cut my hair today for the first time. I asked a lot of her, she listened and understood perfectly. Family and friend approval with my new look means everything. No need for me to look any further.
I will remember her kindness forever.
It's Ulta! They have a little bit of everything. This location is clean and well stocked, with excellent customer service. The staff at this location goes out of their way to help you find the right products, and they are always so friendly here.
I just got home and felt the need to write this review. I stopped into the Ulta Beauty today looking for a new foundation and a replacement for a bronzer I’ve been using for years. Caden was extremely helpful and genuinely took the time to assist me. He even went into the back to check on a product for me, which I really appreciated.
The store was clearly busy and appeared a bit low staffed, but that did not affect the level of customer service I received at all. I never felt rushed and felt like my needs actually mattered with him.
I don’t live particularly close to this location, but after today’s experience, I will definitely be making this my main...read full review