Reviews for Mai Spa & Nails
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 7PM
Sunday: 11AM - 5PM
Tips
accepts credit cards private lot parking free wi-fi wheelchair accessible bike parking
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Ratings
Google: 3.6/5 Facebook: 4.8/5 Nextdoor: 3 ❤️Mai Spa & Nails
1500 Lafayette Rd, Portsmouth
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Top notch salon. Professional, quality work. Kim is kind to both customers and her employees. Clearly Kim takes care of staff and this shows in their work. I’m a regular customer and every experience has been positive.
Booked two full sets and two pedicures. Was called twice by the receptionist an hour before my appointment to confirm I was still coming and then 10 minutes after that asking to come in early. When we walked through the door the receptionist asked us to pick a color. To which the technician came over and stood over us. We both felt rushed to choose a color. Once seated the Technician rushed through the acrylics and left bubbles in my nails. I had to ask him to go back and fix it and put a 3rd coat of color on my nails. The tech was visibly annoyed. At the end of my full set the tech told me I couldn’t get a pedicure because they didn’t have any time left but the store...read full review
My biggest complaint is the staff. They are very loud and are constantly engaging in conversation and loudly laughing creating anything but a relaxing atmosphere. This Includes the owner. Some techs are better than others as in any salon. Cash only.