Merrimack Medical Center - Southern New Hampshire Health

Jan 2026

Set up an appointment and they sent me a packet looking for past medical information, I sent them my history from my previous doctor instead. Thought the matter was closed.

Got a call saying my appointment was canceled stating they didn't hear from me (I missed one call from them) or receive the packet back. Again, I sent my history to them directly from my doctor. Asked them if they had received my history from my last doctor and they weren't sure.

They asked me if I'd like to reschedule. Keep in mind my original appointment from writing this was still 2 months out. Now they're saying the next available appointment is 2 months further out from my original,...read full review

Jan 2026

The facilities are clean, and the front desk staff are genuinely kind and friendly. Unfortunately, that’s where the positives end.

I repeatedly felt dismissed and like my health concerns weren’t taken seriously. When you’re feeling sick and vulnerable, warmth and compassion go a long way. Unfortunately, I consistently encountered nurses who acted cold and uncaring, which really upset me.

One experience that sticks out was calling in the morning while dealing with a painful issue and having to wait six hours for a response, only for them to call me back two minutes before closing and tell me to go to urgent care. If that was the plan, it could have...read full review

Jun 2025

Called as a new patient , told her I have medicare , asked if they accepted it , she said yes, then told me to write down few doctors to see if Medicare would except them ... what a joke , shouldn't have to do that calling to be a new patient