XPO

Mar 2023

Great experience with XPO in Manchester, NH, from start to finish. The customer service rep, Yvette, was top-notch when scheduling our delivery--really courteous and provided everything we needed to know without our having to ask. The delivery was scheduled for between 1 and 4 p.m., and we got our shipment at 1:30. The delivery itself, by Brian, was outstanding. He called one stop before ours to let us know he would soon be on his way to us, then called again when that delivery was complete, to say he was 7 minutes from our place. All this is absolutely terrible weather; our road hadn't even been plowed yet. Brian was a complete delight to deal with, so friendly and professional....read full review

Dec 2017

I live in NH and I found that XPO Logistics is a company that delivers products purchased from Sears.
In November - 2017, I purchased 2 separate products form Sears (a refrigerator/freezer and a elliptical exercise machine) and delivery was scheduled at an agreed upon day and time.
The very large (29.7 cu. ft) refrigerator was delivered first (on time) and the delivery people (although spoke broken English) were very polite. Due to the size of the unit I thought there might be problems, but they were respectful of my home, professionally carried the unit in, set it up and stayed until they were sure that the unit was working properly.
Next came the exercise...read full review