About Advance Pump & Filter Co., Inc.
Advance Pump & Filter Co., Inc. is a family-owned business based in Lee, NH, established in 1977. With a commitment to honesty, integrity, and hard work, they provide water testing, well pump installation and service, and water filter and softener service in various counties in New Hampshire and Maine. Their licensed and insured employees, which include veterans, college graduates, and industry experts, deliver exceptional service 7 days a week. The company is known for its quality work, excellent customer service, and knowledgeable staff, earning high recommendations from satisfied customers. Customers consistently praise the company's expertise, friendliness, and responsiveness. The lead technician, Phil, is recognized for his knowledge about different water treatment systems and their pros and cons. The team, including Matt, Rob, and Billy, is described as professional, knowledgeable, and communicative, ensuring a smooth experience from the initial call to the final service. Customers appreciate the thorough and timely service provided, including emergency responses like a failed water pump, and they note the team's ability to handle situations efficiently, even on weekends and holidays. Overall, Advance Pump & Filter is seen as a friendly, competent, and fast service provider that works hard from start to finish.
Advance was great to work with from the salesperson (Phil) who assessed our needs for a water filtering system and responded numerous times to questions to the installation crew who were quick, knowledgeable and great at explaining the instillation and answering any questions we had. Matt and Billy were very personable. Advance has done other work for us such as well pump replacement and it has always been a good experience. I will also include that the office staff, Sarah and Cathy were always very responsive and pleasant to deal with as well. Definitely recommend this company.
Both technicians, Jake and Billy were amazing. Friendly and professional. Prompt service. Left the area clean. Explained things easily. Answered questions and overall very pleased with the installation and their work quality.
Advance has been an amazing company to deal with. Sarah has been a wealth of knowledge and has been incredibly helpful throughout the process. Phil was also great—he answered all of my questions and was very helpful.