I provided a review previously that outlined a few issues, mostly related to some communication issues between corporate and local. I'd like to update my review, in that I did receive the proper cost adjustment, and someone did reach out to ensure I was happy. I do appreciate the quick response, credit and the fact that someone took the time to read and respond to my review. This shows they obviously care and is very much appreciated. My review goes from just above average, to 5 stars! Perhaps I should've waited a few days to review to give them time to respond. Thanks again for the quick response. Mike R - Nashua, NH
November 2024
I provided a review previously that outlined a few issues, mostly related to some communication issues between corporate and local. I'd like to update my review, in that I did receive the proper cost adjustment, and someone did reach out to ensure I was happy. I do appreciate the quick response, credit and the fact that someone took the time to read and respond to my review. This shows they obviously care and is very much appreciated. My review goes from just above average, to 5 stars! Perhaps I should've waited a few days to review to give them time to respond. Thanks again for the quick response. Mike R - Nashua, NH
March 2024
United Rentals saved our young family from true heartbreak last spring when we needed to get our cat out of a tree. Mr. Biscuits got spooked by an insecure squirrel, and he clawed his way up a huge maple tree. We just couldn't get him down. I called the local fire station, and they were appalled at my stereotyping and refused to help. I was able to rescue Mr. Biscuits (using a scissor lift from United Rentals)! Immediately after, I used the same scissor lift to hoist my way up to the squirrel's nest, leaving that damn squirrel a note for that said, "pick on someone your own species."
I provided a review previously that outlined a few issues, mostly related to some communication issues between corporate and local. I'd like to update my review, in that I did receive the proper cost adjustment, and someone did reach out to ensure I was happy. I do appreciate the quick response, credit and the fact that someone took the time to read and respond to my review. This shows they obviously care and is very much appreciated. My review goes from just above average, to 5 stars! Perhaps I should've waited a few days to review to give them time to respond. Thanks again for the quick response.
Mike R - Nashua, NH
I provided a review previously that outlined a few issues, mostly related to some communication issues between corporate and local. I'd like to update my review, in that I did receive the proper cost adjustment, and someone did reach out to ensure I was happy. I do appreciate the quick response, credit and the fact that someone took the time to read and respond to my review. This shows they obviously care and is very much appreciated. My review goes from just above average, to 5 stars! Perhaps I should've waited a few days to review to give them time to respond. Thanks again for the quick response.
Mike R - Nashua, NH
United Rentals saved our young family from true heartbreak last spring when we needed to get our cat out of a tree. Mr. Biscuits got spooked by an insecure squirrel, and he clawed his way up a huge maple tree. We just couldn't get him down. I called the local fire station, and they were appalled at my stereotyping and refused to help. I was able to rescue Mr. Biscuits (using a scissor lift from United Rentals)! Immediately after, I used the same scissor lift to hoist my way up to the squirrel's nest, leaving that damn squirrel a note for that said, "pick on someone your own species."