About United Rentals
Reviews for United Rentals
Write a reviewHours
Monday: 7AM - 4PM
Tuesday: 7AM - 4PM
Wednesday: 7AM - 4PM
Thursday: 7AM - 4PM
Friday: 7AM - 4PM
Saturday: ClosedSunday: Closed
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accepts credit cards
United Rentals is a company that offers a wide variety of heavy equipment and tools for rent. Their inventory includes aerial equipment like boom lifts and scissor lifts, forklifts, earthmoving equipment, power tools, work lights, air compressors, and welders. They also sell used construction equipment. Customers have praised United Rentals for their excellent customer service, prompt delivery, and well-maintained equipment. One customer, who needed to rent a scissor lift, highlighted the helpfulness of the staff, particularly Maddie, who answered all their questions and provided timely email responses. Another customer was impressed by the efficiency of the rental process, comparing it to a "F1 style pit stop." The company's commitment to customer satisfaction has led to positive reviews and recommendations.
I provided a review previously that outlined a few issues, mostly related to some communication issues between corporate and local. I'd like to update my review, in that I did receive the proper cost adjustment, and someone did reach out to ensure I was happy. I do appreciate the quick response, credit and the fact that someone took the time to read and respond to my review. This shows they obviously care and is very much appreciated. My review goes from just above average, to 5 stars! Perhaps I should've waited a few days to review to give them time to respond. Thanks again for the quick response.
Mike R - Nashua, NH
I provided a review previously that outlined a few issues, mostly related to some communication issues between corporate and local. I'd like to update my review, in that I did receive the proper cost adjustment, and someone did reach out to ensure I was happy. I do appreciate the quick response, credit and the fact that someone took the time to read and respond to my review. This shows they obviously care and is very much appreciated. My review goes from just above average, to 5 stars! Perhaps I should've waited a few days to review to give them time to respond. Thanks again for the quick response.
Mike R - Nashua, NH
United Rentals saved our young family from true heartbreak last spring when we needed to get our cat out of a tree. Mr. Biscuits got spooked by an insecure squirrel, and he clawed his way up a huge maple tree. We just couldn't get him down. I called the local fire station, and they were appalled at my stereotyping and refused to help. I was able to rescue Mr. Biscuits (using a scissor lift from United Rentals)! Immediately after, I used the same scissor lift to hoist my way up to the squirrel's nest, leaving that damn squirrel a note for that said, "pick on someone your own species."