One of my friends went to this shop. We watched his car sit in the parking lot for almost a week before it was brought into the shop. I guess we are taking out customers time for granted. I called them myself and Steve was unbelievably rude and not understanding to our concerns. When the car is finally out. Yes the check engine light was off but they did not address everything that was needed for the car and what we expressed needed to be done. Very poor job by them and by the company. The general manager was also very snippy when spoken to her when asked about the allotted time we were given in regards to the car being finished. Very ugly situation. Would never return to this so called business
About Motovated Auto Repair
Motovated Auto Repair offers honest, exceptional, and affordable services for cars, trucks, and motorcycles. Known for their outstanding customer service, they provide a wide range of services, including NH State Inspections and engine overhauls for both gas and diesel engines. Customers appreciate the team's dedication, as they go above and beyond to locate hard-to-find parts and ensure vehicles are in excellent condition. The staff is attentive, accommodating, and communicates clearly throughout the repair process. Many clients have reported quick and effective solutions to their automotive issues, highlighting the shop’s reliability compared to other local options. The owner and team are especially helpful, with one instance where they sent a mobile mechanic to fix a Water Pump on a MotorHome, saving a vacation. They also take time to thoroughly inspect vehicles, answer questions, and provide detailed reports, which helps customers feel safe and confident about their vehicles. Many reviews mention the friendly and professional staff, who also perform some minor services for free. With a strong focus on customer satisfaction and trust, Motovated Auto Repair is a highly recommended choice for automotive needs.
Reviews
In my review on Yelp. I forgot to mention Steve and Chris by name. From the moment I met Steve from Malden and Chris to ask them to check over my car I have never had such a wonderful experience. They didn’t even know I was coming. Just walked in off the street! They treated me like they had known me forever. They were professional, knowledgeable and kind. The only thing they wanted was to make sure I got back to Vermont safely. I wish I lived closer for they would be my garage for sure.
Thank you a million times.
The Little old lady from Pasadena
Let me start by saying these guys are great. I had a Land Rover with a Turbocharger Problem and no one wanted to touch it. I took it to three different places that stated they specialized in European imports but all the did was charge me for diagnosing a problem that I already was aware I had and just said, sorry take it to the dealer! I took it to Motivated Auto and not only did they not charge me just to look at it, they actually took the time time to fix it correctly at a fraction of what I would have paid at the Land Rover dealership. They are friendly honest and very reasonable with their pricing. I have found my go to mechanic shop. Thank you Motivated Auto!
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday 8AM - 12PM
Sunday Closed
Good to know
- online appointments
- auto pickup and delivery
- customer shuttle
- waiting rooms
- accepts credit cards
- free wi-fi
- gender-neutral restrooms
- offers military discount
Location
1556 Hooksett Road, Hooksett, NH 03106
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