About Gap Mountain Drilling
At Gap Mountain Drilling, the professional team, led by TJ and Ryan, provides reliable service for well-related needs. They focus on customer satisfaction and are willing to handle emergencies and unexpected problems. Their crew, including Cody, Steve, and Jake, ensures a smooth experience from drilling to pump installation. Despite challenges like low water levels, they work hard to find cost-effective solutions. Customers have praised TJ and the team for being easy to work with, efficient, and courteous. They successfully drilled geothermal wells on small lots and slopes, finishing both wells in a single day. When issues arose, such as a collapsed pipe or water bubbling up, the team responded quickly, made necessary repairs, and kept the final bill close to the original quote. Gap Mountain Drilling is highly recommended for their professionalism, humility, and dedication to doing good work.
Hello, I am writing this message to share my wonderful experience with a recent service performed at my home. I had an excellent experience with GAP Mountain Drilling, LLC, a small, family-owned company founded by Garth Dubois and headquartered in Franklin, New Hampshire. They came highly recommended by a trusted family friend, Andy Davis, and I am truly grateful for that recommendation. I first contacted GAP Mountain Drilling at 8:30 a.m. and left a message. To my surprise, I received a call back within just 10 minutes, at 8:40 a.m., from Ms. Yasmine, who handles and filters all new potential jobs. From the very beginning, she was incredibly kind, professional, and attentive. She listened carefully to my situation, responded promptly, and immediately made me feel confident that I was in good hands. Within just a few hours of that initial call, Ms. Yasmine provided clear and detailed information that allowed us to move forward with repairing my well pump. She was completely transparent and honest about the costs and walked me through the entire job process step by step, which I truly appreciated. Once we agreed to proceed, she followed up promptly with confirmed ETA arrival times for the technicians, keeping communication clear and consistent throughout. The technicians David (Senior) and his son Zak (Junior) arrived right on time. This father-and-son team immediately assessed the situation, quickly troubleshooting and confirming that my well pump needed to be replaced. Both were extremely professional, knowledgeable, and reassuring. They put me at ease right away and assured me that everything would be taken care of. In just two and a half hours, they successfully replaced my well pump. Their efficiency, expertise, and teamwork were truly impressive. They provided exceptional value for the level of service delivered, treated my property with great respect, and left the work area clean, organized, and spotless once the job was complete. If I had to rate GAP Mountain Drilling, LLC from start to finish on a scale of 1 to 5, I would confidently give them a 5+. From the initial phone call to the completion of the work, this was truly one of the best service experiences I have ever had. Their professionalism, honesty, responsiveness, and quality of workmanship reflect the old-fashioned way of doing business where customer care and doing the job right truly matter. I highly recommend GAP Mountain Drilling to all New Hampshire Seacoast families. When it comes to wells, pumps, or geothermal systems, they are without question the clear and trusted choice.
I had the misfortune of a well gone dry. I got a handful of soft quotes before having a few companies come out for a site visit. Gap Mountain was the only one that stayed close to their soft quote! The drilling of the well went ... well :-) but there was an issue getting the pump down. Since the drilling rig had already left the site they had to bring it back a couple of days later to reem it out as there had been a bit of a collapse. Second try got the pump in place. However, we still didn't have a water system that was working right. The next day I noticed that there was water bubbling up through the ground where the old and new pipe had been spliced together. They came out again with the backhoe, dug it up, ran some new pipe and new splices and then we were in business! The final bill came through exactly as they had quoted and they called a few times to check up on the system. The issues that came up weren't their fault and they handled the issues promptly and without the need to push. A good group of folks who are courteous and do good work!
We had them drill a new well and TJ and his crew were here when they said they would be, did what needed to be done. sent us a video and pictures. cleaned up the area and everything looks great. very professional and we are happy.