Chestnut Hill Chimney & Hearth

Feb 2024

Can't say enough good things about Mark+crew and Laura. We have used them for several different pellet stove related things at this point - yearly maintenance, replacing an outdated/faulty sensor that was causing unsafe overheating of the hopper, and just recently to reinstall our stove after it had to be disconnected due to work being done on our home.I have found them to be very responsive and very nice folks to work with, and Mark does such an amazing job of explaining things to the customer to ensure that they are doing the right things to maintain and extend the life of the stove and its components. He also is very transparent about costs and will go through that...read full review

Jun 2023

These gentleman are amazing. I had no idea how to live in the Northeast and keep a house warm, being from Florida, and they spent a lot of extra time explaining things to me and repairing what needed to be and clearing over 10 years worth of accumulation in my wood pellet stove.

Feb 2023

My pellet stove stopped working after we had a few brownouts in December (2022) I believe, from a big wind storm we had here. I finally got around to contacting these guys after finding their business label on the stove.Within a few hours of emailing Mark specific questions and my issue, he responded with a 2 page troubling-shooting guide he wrote himself (not cut/pasted) and also helped me with replacement parts.Following his directions I got my stove up and running again! I thought the control board was blown from the brownouts, but he pointed me in the exact direction as to what was actually wrong.These boards cost $300-500 to replace, so needless to say, I'm a happy...read full review