They came to provide an estimate for my elderly mother, who didn’t fully understand the process and was uncomfortable having two people in her home. This led to some miscommunication, and the manager initially decided not to service the home due to what he felt was disrespect during the explanation. I spoke with Fred, the manager, who explained the situation clearly and professionally. He clarified that they usually perform the service the same day as the estimate, and if they have to return on a different day, a new estimate is needed.
Despite the initial misunderstanding, we were able to resolve everything, and they did service her home. Devin was... read full review
December 2024
Was able to schedule next day carpet cleaning services, they delivered outstanding results !!! It smells amazing, no stains remain. It looks fantastic!!! Will definitely be using their services again in the future.
December 2024
Called Alicia on Black Friday who was very helpful and courteous and was able to get a crew out on Monday for duct cleaning. Terry and another gentleman came out and did an excellent job cleaning the duct vents and had top grade equipment - you'd be surprised how much buildup there is especially if you have pets -- I sure was shocked. Also did the dryer vent and maybe this happened for a reason -- it was pretty built up as well and is the #1 cause for house fires. Highly recommend having this worked on. Get your ducts cleaned with Coit -- you won't regret it.
They came to provide an estimate for my elderly mother, who didn’t fully understand the process and was uncomfortable having two people in her home. This led to some miscommunication, and the manager initially decided not to service the home due to what he felt was disrespect during the explanation. I spoke with Fred, the manager, who explained the situation clearly and professionally. He clarified that they usually perform the service the same day as the estimate, and if they have to return on a different day, a new estimate is needed.
Despite the initial misunderstanding, we were able to resolve everything, and they did service her home. Devin was... read full review
Was able to schedule next day carpet cleaning services, they delivered outstanding results !!! It smells amazing, no stains remain. It looks fantastic!!! Will definitely be using their services again in the future.
Called Alicia on Black Friday who was very helpful and courteous and was able to get a crew out on Monday for duct cleaning. Terry and another gentleman came out and did an excellent job cleaning the duct vents and had top grade equipment - you'd be surprised how much buildup there is especially if you have pets -- I sure was shocked. Also did the dryer vent and maybe this happened for a reason -- it was pretty built up as well and is the #1 cause for house fires. Highly recommend having this worked on. Get your ducts cleaned with Coit -- you won't regret it.