May 2024
If I could leave fewer stars I would. My company booked with them on a frozen load from KS to UT. By the time I was given the load I had to deadhead 300 miles in 4.5 hours. This was somehow my fault and the broker ripped me apart before I ever got moving. He then proceeded to blame me again for not meeting his guaranteed arrival time for loading. He was very unprofessional and disrespectful on the phone. When I got to delivery for what I was told was an 1100 appointment the customer informed me that no it was in fact 1400. There goes my day completely wasted because of one person is so incompetent.