Got texts before hand. Was kept very informed up to the point of Derek's arrival. When he did get there, he was very friendly and professional. He explained what he was going to look at and then did it. He fixed the issue and helped us save a lot of $$ (costs a lot to replace these built in fridge / freezers now). We will ALWAYS use Hometown Hero for appliance repair going forward. I just wish hey did plumbing, electric, home security and audio visual too! (ha ha). Can't recommend them any more strongly!
About Hometown Hero Appliance Repair
Hometown Hero Appliance Repair is a trusted, family-owned business serving the greater Omaha area since 1988. Their expert technicians provide top-notch service with excellent communication. They are professional, courteous, and go above and beyond to solve issues, often identifying and fixing additional problems at no extra charge. With prompt and timely service, they have earned a reputation for being "Your Hometown Hero." Scheduling and communication are also excellent, making them a reliable choice for appliance repair and parts. Their commitment to quality and customer satisfaction has led to the expansion of their services to new cities, including Lincoln, Nebraska, Des Moines, Iowa, and Kansas City, Kansas.
Customers have praised the technicians' knowledge and professionalism. One customer, Kyle, was outstanding in quickly diagnosing the problem, explaining the solution, and getting the refrigerator running better than new. Another customer, Koby, was a very capable service provider, prompt, knowledgeable, and sociable, making them feel comfortable in their home.
Reviews
Update Review:
Another 5 star! Still using Hometown Hero for appliance repair. Most recently Kelvin worked on my dishwasher. He was very thorough and knowledgeable. It's working like a charm again. He determined that a new part wasn't needed, just a waterline that needed cleaning due to mineral deposits. I appreciate the honesty and integrity. I highly recommend their services.
I have used Hometown Hero Appliance Repair numerous times for ice maker issues on Samsung and LG refrigerators. They are great with checking warranties and are very dependable. Kyle does a great job.
Always appreciate the technicians at Hometown Hero. Shannon arrived shortly after the start of the window given and quickly diagnosed the issue with our refrigerator. He got it back up and running and let us know what we needed to do next. Such a relief.
Photos

Hours
Good to know
- on-site services
- accepts credit cards
- offers military discount
- open to all
Location
830 South 75th Street, Omaha, NE 68114
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