Hand and Stone Massage and Facial Spa

Nov 2023

I’ve been a member for about 2/3 years- I joined at the Regency location and started going to the location on Maple because it’s close to home. Still, the customer service between the two sites is veryyyy different! Maple Street front desk staff aren’t very attentive, are always on their personal devices, and don’t answer the business phones. I’ve walked in on more than one occasion with no one at the front, so no one greeted me; they all were in the back, I’m assuming. After about 5 minutes, I called the phone while standing at the counter, and no one answered twice. Immediately after I walked out, a girl returned and hopped on her mobile device. I believe...read full review

Nov 2023

I love the staff at Hand and Stone and their services! I recently received a massage from Emily and she was great! Joshua is also amazing and if you are interested in facials, Emma is fantastic! Probably one of the best facials I have received! I always have a great experience here!

Nov 2023

While visiting from California, I wanted to take my daughter some place to get pampered. She arranged for a massage for me and a facial for her. The appointment was made by phone but it was very thorough and a questionnaire was sent for both of us to complete prior to our appointments. The questions were very professional and in depth. We checked in 5 minutes prior to our appointments and had a complete a secondary questionnaire. We didn't wait long before our esthetician and massage therapist came to get us. For the facial, it was Renee. For the massage, it was Joshua. We both thought our services were excellent. This company is nationwide and they also have a monthly...read full review