I'll update this review, once the work is completed. For now, suffice it to say the pre-sale communication was good, but the post-sale communication has been horrible. They have basically ghosted me. Emails and voice messages have gone unanswered.
I realize that they are very busy, but that is no excuse to treat a customer in this manner.
November 2021
Can lights were installed throughout the house and on the deck with dimmer switches, as well as outdoor outlet, over cabinet lighting, ceiling fan w/light fixture, etc, for thousands of dollars. Now the dimmer switch is bad and I have psychedelic lights blinding me in the great room. I called Adv Electric but was told they had NO ONE to come fix/replace this until next year (2022). I had called earlier in the year to have an outlet added after all the other installation was done but was told then that it would be 3-6 months before anyone would be available. So, once the installation is done, you cannot ever expect that you will be able to have them back for anything.... read full review
October 2021
They installed under cabinet lighting and an outlet in July 2020. The under cabinet lighting lasted about a year and now the LEDs flicker or dim. Called AES, warranty expired. Had no idea we could only expect these lights to work for a year, or we’d have never paid to have it done. AES is booked til December. Was referred to other electricians by the receptionist.Services: Installation
I'll update this review, once the work is completed. For now, suffice it to say the pre-sale communication was good, but the post-sale communication has been horrible. They have basically ghosted me. Emails and voice messages have gone unanswered.
I realize that they are very busy, but that is no excuse to treat a customer in this manner.
Can lights were installed throughout the house and on the deck with dimmer switches, as well as outdoor outlet, over cabinet lighting, ceiling fan w/light fixture, etc, for thousands of dollars. Now the dimmer switch is bad and I have psychedelic lights blinding me in the great room. I called Adv Electric but was told they had NO ONE to come fix/replace this until next year (2022). I had called earlier in the year to have an outlet added after all the other installation was done but was told then that it would be 3-6 months before anyone would be available. So, once the installation is done, you cannot ever expect that you will be able to have them back for anything.... read full review
They installed under cabinet lighting and an outlet in July 2020. The under cabinet lighting lasted about a year and now the LEDs flicker or dim. Called AES, warranty expired. Had no idea we could only expect these lights to work for a year, or we’d have never paid to have it done. AES is booked til December. Was referred to other electricians by the receptionist.Services: Installation