About Dodson Brothers Plumbers
Reviews for Dodson Brothers Plumbers
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Dodson Brothers Plumbers provides prompt and professional service for various plumbing needs. Their team is known for being kind, talented, and efficient, completing tasks such as water tank installation, pipe repair, and drainage solutions. Customers have praised their excellent communication, reasonable pricing, and commitment to cleanliness. Recent experiences include carefully installing a water softener and water heater, with staff explaining everything clearly and showing a high level of professionalism. They quickly replaced an old toilet that was leaking and refilled, taking time to find the right replacement and leaving the work area spotless. When a toilet upstairs leaked, their technician was quick to identify and fix the problem, explaining the cause and demonstrating expertise. Overall, Dodson Brothers Plumbers is appreciated for their attentive service, friendly staff, and reliable work.
I found this plumbing service after reading some recommendations online. I called them early in the morning, and Damian arrived at my place in Norfolk in less than an hour. The pipe connected to my shower head had broken, causing water to leak downstairs whenever I turned it on. Since I only have one shower, it was really important to get it fixed quickly. Damian first tried to repair the pipe without having to break any tiles, hoping to keep the work simple and save me some money, but that wasn’t possible. He ended up carefully removing just four tiles to access and fix the pipe. After that, he even went out and picked up a new shower head for me. Damian was friendly...read full review
I contacted a local plumbing company in Norfolk because I had a really clogged outdoor drain that needed cleaning. Nicholas spoke with me on the phone and took the time to ask about the problem in detail. He explained that the job would probably need a jetter, which they didn’t have at the moment. Nicholas was very helpful and recommended another plumber nearby who had the right equipment for the job. I appreciated that they were upfront and honest, saving me both time and money by not sending someone out for no reason. Thanks to their honesty and great customer service, I’ll definitely keep them in mind for any future plumbing work I need.
I’ve had really good experiences with Dodson Brothers Plumbers at two different places, including work like boiler tune-ups, gas line installation, and finding a leak. Nicholas was professional, showed up on time, and explained the pricing clearly before starting anything. I like that they bill by the quarter hour, so I only pay for the time they’re actually working. Every time they’ve been here, they worked quickly and got the job done right. I haven’t had any problems come back after their repairs. After having trouble with other plumbers in the past, I’m glad I finally found a team I can trust.