“The Jones crew did our new house in 2020 in Broken Bow, and they were very easy to work with. They had to return after a year or so for an issue with the water heater, which turned out to be a simple fix and I don't believe we ever saw a bill for it. But the best part of working with Jones is what we've had to do recently. We had our septic tank pumped a couple months ago and discovered the tank had a hole in the bottom and was leaking. We contacted Jones since the tank is only 5 years old. They've been quick and efficient in getting a new tank and they had it all replaced within about 10 days of us first calling. My husband called to check on the status of that and how much we'll potentially owe so I could plan financially. We assumed after talking with them that the tank was covered by warranty, but we never dreamed all the labor would also be covered. He was told that we would not be seeing a bill from them. We're thrilled about having a repaired septic tank, but more than that, we're thrilled to have a company who went to battle for us with the manufacturer so we didn't have to. 100% recommend Jones, and thanks for all you've done for us!“
Plumbers
Plumbers
“The Jones crew did our new house in 2020 in Broken Bow, and they were very easy to work with. They had to return after a year or so for an issue with the water heater, which turned out to be a simple fix and I don't believe we ever saw a bill for it. But the best part of working with Jones is what we've had to do recently. We had our septic tank pumped a couple months ago and discovered the tank had a hole in the bottom and was leaking. We contacted Jones since the tank is only 5 years old. They've been quick and efficient in getting a new tank and they had it all replaced within about 10 days of us first calling. My husband called to check on the status of that and how much we'll potentially owe so I could plan financially. We assumed after talking with them that the tank was covered by warranty, but we never dreamed all the labor would also be covered. He was told that we would not be seeing a bill from them. We're thrilled about having a repaired septic tank, but more than that, we're thrilled to have a company who went to battle for us with the manufacturer so we didn't have to. 100% recommend Jones, and thanks for all you've done for us!“