The Tax Team

Apr 2023

This place used to be good but now the customer service is zero. Now instead of sitting down with Niki and doing the taxes the same day, you drop them off and you MIGHT hear something in 10 days to 2 weeks. My wife called with a question and the receptionist Barb was very rude. We are done going here and I won't recommend them to anyone else.

Dec 2022

I’m agreeing with Noah on this one. Met and submitted my 2021 tax documents to be just looked over since I filed them with Turbo Tax and had some irs issues afterwards… I was looking forward to using them as my main tax people for years to come but it has been nearly 3 months and I have called and left messages every other week since, I’ve emailed, always on the Monday’s and Tuesday’s they claim to be open…tried everything short of taking a dang day off work to track Nikole down. No response at all and now they have a nice file filled with all of my sensitive documents that is sitting around in the cloud probably being as ignored and untended to as my attempts...read full review

Mar 2020

I was going to avoid doing this but after the last conversation had it needs to be expressed. First this isn’t a complaint built out of frustration of needing a tax return or emotions built out of stress from such things. It is simply coming from a man that has experienced the best and worst of company’s over the years and this is by far one of the worst customer service experiences I have ever been a part of. I would expect it from Taco Bell or Walmart but from a tax team? Someone handling such important information and documents? Wow. This is two years in the making to be honest. My now fiancé, last year after we started dating, had us both go to her tax team because...read full review