I changed CPAP equipment supplier and started to utilize Sleep Wellness Center of Fargo. Recieved my first CPAP supplies last night. They were packaged in a bag, yes a postal bag. And stuffed in my mail box by USPS. It had two puncture holes in the bag. And was filthy. This is NOT how to send DME supplies in the mail. PUT THEM IN A STURDY BOX! I am not sure if the masks or tubing has a hole in them yet. Also the mailing label had been partialy ripped off and taped back on and there was a hole there too. Have not recieved DME Supplier Standards and the usual paperwork. Not happy about this.
October 2024
I am giving two stars for this facility providing my AutoPAP machine because my initial encounter with them was very pleasant. Set up and fitting was great. However, if you need adjustments or issue with your machine, I would not recommend their services. After having a sharp decline in sleep quality from the machine doing strange things, I returned for some help. The help was not found in the slightest. If you have needs of adjustment or troubleshooting of your equipment or issues, I highly recommend you contact your doctor directly and do not utilize this facility for changes or recommendations. Their response both times were essentially "The machine data... read full review
March 2023
I did my first sleep study with Winmar because my primary provider recommended that I do a sleep study. After I completed my first sleep study, Winmar couldn't come up with any definitive results on whether or not I had sleep apnea or not. The technician asked me if I could come back for a second sleep study and this was not possible due to my job. Recently, this past December, I did a second sleep study with Winmar because it was recommended again by my provider. This time, Winmar was able to tell me that I had severe sleep apnea. However, the hospital would not cover a CPAP machine and I had no insurance. Winmar would not allow me to make payments towards a CPAP... read full review
I changed CPAP equipment supplier and started to utilize Sleep Wellness Center of Fargo. Recieved my first CPAP supplies last night. They were packaged in a bag, yes a postal bag. And stuffed in my mail box by USPS. It had two puncture holes in the bag. And was filthy. This is NOT how to send DME supplies in the mail. PUT THEM IN A STURDY BOX! I am not sure if the masks or tubing has a hole in them yet. Also the mailing label had been partialy ripped off and taped back on and there was a hole there too. Have not recieved DME Supplier Standards and the usual paperwork. Not happy about this.
I am giving two stars for this facility providing my AutoPAP machine because my initial encounter with them was very pleasant. Set up and fitting was great. However, if you need adjustments or issue with your machine, I would not recommend their services.
After having a sharp decline in sleep quality from the machine doing strange things, I returned for some help. The help was not found in the slightest. If you have needs of adjustment or troubleshooting of your equipment or issues, I highly recommend you contact your doctor directly and do not utilize this facility for changes or recommendations. Their response both times were essentially "The machine data... read full review
I did my first sleep study with Winmar because my primary provider recommended that I do a sleep study. After I completed my first sleep study, Winmar couldn't come up with any definitive results on whether or not I had sleep apnea or not. The technician asked me if I could come back for a second sleep study and this was not possible due to my job. Recently, this past December, I did a second sleep study with Winmar because it was recommended again by my provider. This time, Winmar was able to tell me that I had severe sleep apnea. However, the hospital would not cover a CPAP machine and I had no insurance. Winmar would not allow me to make payments towards a CPAP... read full review