They were unable to fix my devices due to unable to get parts or could not guarantee a repair without still needing to send the device to Samsung. Rather than charging me $300 and it 'might' fix the problem, but possibly not and it would still need to be sent off. I was told to save my $ and send them to Samsung where they they can guaranteed get them fixed. I definitely appreciate the honesty and will bring my other devices in when I have issues with them.
September 2024
I brought my phone in for a new screen & battery... met Ty 1st & Zak(Zack/Zach) 2nd... both associates were friendly and professional... completed business with Zak today... cant Thank him enough... 5star 2 thumbs up!!!... ThankYou ThankYou
July 2024
Quickly fixed my phone well ahead of time, great customer service each and every time I’ve been here, and will continue to give them my business while I’m in the fargo/moorhead area!
They were unable to fix my devices due to unable to get parts or could not guarantee a repair without still needing to send the device to Samsung. Rather than charging me $300 and it 'might' fix the problem, but possibly not and it would still need to be sent off. I was told to save my $ and send them to Samsung where they they can guaranteed get them fixed.
I definitely appreciate the honesty and will bring my other devices in when I have issues with them.
I brought my phone in for a new screen & battery... met Ty 1st & Zak(Zack/Zach) 2nd... both associates were friendly and professional... completed business with Zak today... cant Thank him enough... 5star 2 thumbs up!!!... ThankYou ThankYou
Quickly fixed my phone well ahead of time, great customer service each and every time I’ve been here, and will continue to give them my business while I’m in the fargo/moorhead area!