Pridgen Brothers Contractors

Jan 2025

Paid over 20,000 dollars for a 5 unit mini split system for my house. My biggest 2 complaints would be the craftsmanship of the work and customer service. After the unit was installed i had to call them back numerous times because i kept loosing refrigerant and had to install window units to cool my house after paying 20,000 dollars for a unit. They finally came and fixed the issue which was cheap quick connector fittings for the refrigerant lines. They Also did a poor insulating the lines so i would get condensation leaks in my ceiling. I personally had to fix a lot of the issues my self but its very disappointing to spend that much money in a system and not have peice...read full review

Aug 2024

Not an encouraging experience. A/c broke down during a heat advisory. I will say they did answer my call right away and sent someone out the same day, so that was great. However, the positives end there as the technician they sent did not seem confident, did not communicate well, and did not offer me change when I paid him in cash. I don't like to micromanage people when they come to do work in my home, but I do like them to take the initiative with telling me what they are doing and why so I have a better idea of what the problem is (and simply because this is a more transparent way to do business).

The technician worked for about two hours before informing me...read full review

Jan 2024

VERY disappointed in their services. We are in process of moving down to NC from Ohio had them come out to fix it because of no heat. They refilled coolant but did not fix leak. When we came back a month later air was not working and had a huge electric bill because it had been running nonstop while we were gone. Had them come out n fix it put in 2# of coolant n shut down main unit saying it needed a mother board n part was ordered. They have been out 6 times and still not working more than a few days. No heat still main unit shut down n no part. They have put coolant in all 6 times and is not holding it. Even I am smart enough to know there is a leak that needs fixed....read full review