Pet Sitting near Waxhaw picked by BestProsInTown
“We love Joyce, Sandra and Brittany! They’ve taken great care of our babies since 2013. They have went above and beyond with our rescue. Brittany has worked with him to get him comfortable with the entire grooming process. Not only do our babies leave there looking and smelling good but I know they are shown love while there.”
“My two dogs (a rescued pitbull and a pit mix) usually see Dr. Wood or Dr. Williams and have always had positive experiences.)That’s why I was surprised and disappointed with a recent visit with Dr. Elizabeth Brown for my foster dog, Armani, a 1-year-old pitbull rescue. Armani is very sweet, though he can be excitable and nervous during exams. While Dr. Brown did examine him, I felt the interaction could have been more welcoming and supportive. She did not greet or introduce herself at the start, and her demeanor seemed uncomfortable with Armani’s energy. During the exam, when he was moving around, she audibly expressed frustration by saying “ugh, ugh” and even commented that her back would hurt if she had to keep trying, before sitting on the bench usually meant for clients. These kinds of remarks made the situation feel more stressful rather than calming. She also kept mentioning that Armani “needs a lot of work” and suggested that a certain treatment option might make him “more aggressive.” I have to note he showed zero aggression. And he’s gone a long way since I got him at the shelter, which I made sure to mention. When I asked if she meant “edgy” or “nervous,” not “aggressive” she quickly backtracked, but by then the tone of the visit felt discouraging and gave me the impression of an unfair bias against his breed. As a foster parent, I work hard to help Armani feel safe and cared for, and I hope that all veterinarians he sees can support that effort with patience and compassion. Small changes in communication, such as a warm greeting, clearer explanations, and more positive reinforcement, would go a long way in building trust with both pets and owners, especially with breeds that often face stigma. I share this feedback not to criticize, but in the hope it can be helpful. I know Piper Glen has wonderful staff (including Sienna who was very sweet and kind to Armani) and I want Armani (and other pets like him) to receive the same respectful, supportive care I’ve always experienced here with my other dogs.”
“My pup loves Chris! They are the kindest most caring people! My pup always has the sweetest scent and the cuts are the best!! I know my pup is well taken care of too. Love these people!”