About Heritage Urgent & Primary Care - Wake Forest

Heritage Urgent & Primary Care in Wake Forest, NC, offers a variety of healthcare services, including chronic disease management, follow-up care, and referrals to specialists. The clinic focuses on comprehensive care that goes beyond standard check-ups and treatment. It provides general healthcare services, pediatric care, family management, nutrition, and behavioral health support. The staff, especially Dr. John and Rita Fontaine, are praised for their caring, attentive, and thorough approach. Patients appreciate Dr. John’s time and excellent bedside manner, noting that he spends quality time understanding their health goals. Rita Fontaine is recognized for her intelligence, listening skills, and ability to find the root causes of health issues, often following through immediately on referrals. The team’s dedication to personalized care and their focus on patients’ needs set Heritage apart. While the clinic is clean and welcoming, some reviews mention occasional delays in reports and appointments, as well as long wait times for urgent care. Despite these issues, many patients have recommended Heritage for its compassionate staff and comprehensive services, making it a trusted choice for primary and urgent care needs.

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Heritage Urgent & Primary Care - Wake Forest
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Reviews for Heritage Urgent & Primary Care - Wake Forest

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  • Apr 2026

    OMG best healthcare experience of my life!

    SOOO MUCH BETTER THAN THE HOSPITAL SYSTEMS!

    I submitted an urgent care request and someone called me back within 15 minutes, got us scheduled in an hour and we were seen right on time. Excellent care and felt like VIP service. Absolutely what healthcare is supposed to be.

  • Mar 2026

    We got an appointment easily and didn’t wait very long at all. The all female staff made us feel welcome and I love that they blend holistic care with allopathic care! Peyton took such great care of my daughter. She was thorough, kind and explained everything clearly. We have decided to switch to her for both of our primary providers now!

  • Feb 2026

    I had such a great experience here! This was my first time visiting, and I’m so glad I decided to give them a chance. From the moment I walked in, everyone was incredibly welcoming and kind. The staff took the time to explain everything clearly, which really helped me feel comfortable and at ease.

    What stood out the most was how much they genuinely seemed to care. They patiently answered all of my questions and never made me feel rushed. It’s so refreshing to find an office where you truly feel heard and supported. I highly recommend them

Hours

Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 9AM - 3PM
Sunday: Closed

Tips

parking: lot accepts credit cards free wi-fi accepts insurance