About Heritage Urgent & Primary Care - Wake Forest
Heritage Urgent & Primary Care in Wake Forest, NC, offers a variety of healthcare services, including chronic disease management, follow-up care, and referrals to specialists. The clinic focuses on comprehensive care that goes beyond standard check-ups and treatment. It provides general healthcare services, pediatric care, family management, nutrition, and behavioral health support. The staff, especially Dr. John and Rita Fontaine, are praised for their caring, attentive, and thorough approach. Patients appreciate Dr. John’s time and excellent bedside manner, noting that he spends quality time understanding their health goals. Rita Fontaine is recognized for her intelligence, listening skills, and ability to find the root causes of health issues, often following through immediately on referrals. The team’s dedication to personalized care and their focus on patients’ needs set Heritage apart. While the clinic is clean and welcoming, some reviews mention occasional delays in reports and appointments, as well as long wait times for urgent care. Despite these issues, many patients have recommended Heritage for its compassionate staff and comprehensive services, making it a trusted choice for primary and urgent care needs.
I have had excellent experience at Heritage Urgent and Primary Care now for several
Years. From the moment I walk in, everyone is welcoming, professional, and genuinely cares about making sure I received the best care possible.
Beth is my provider, and I can’t say enough great things about her. She is incredibly caring, knowledgeable, supportive, and took the time to listen to all of my concerns without making me feel rushed. She explains everything clearly, answers all of my questions, and makes sure I feel comfortable and confident with my treatment plan.
It’s so refreshing to find a provider who truly cares about her patients and goes above and...read full review
OMG best healthcare experience of my life!
SOOO MUCH BETTER THAN THE HOSPITAL SYSTEMS!
I submitted an urgent care request and someone called me back within 15 minutes, got us scheduled in an hour and we were seen right on time. Excellent care and felt like VIP service. Absolutely what healthcare is supposed to be.
We got an appointment easily and didn’t wait very long at all. The all female staff made us feel welcome and I love that they blend holistic care with allopathic care! Peyton took such great care of my daughter. She was thorough, kind and explained everything clearly. We have decided to switch to her for both of our primary providers now!