About Heritage Urgent & Primary Care - Wake Forest
Heritage Urgent & Primary Care in Wake Forest, NC, offers a variety of healthcare services, including chronic disease management, follow-up care, and referrals to specialists. The clinic focuses on comprehensive care that goes beyond standard check-ups and treatment. It provides general healthcare services, pediatric care, family management, nutrition, and behavioral health support. The staff, especially Dr. John and Rita Fontaine, are praised for their caring, attentive, and thorough approach. Patients appreciate Dr. John’s time and excellent bedside manner, noting that he spends quality time understanding their health goals. Rita Fontaine is recognized for her intelligence, listening skills, and ability to find the root causes of health issues, often following through immediately on referrals. The team’s dedication to personalized care and their focus on patients’ needs set Heritage apart. While the clinic is clean and welcoming, some reviews mention occasional delays in reports and appointments, as well as long wait times for urgent care. Despite these issues, many patients have recommended Heritage for its compassionate staff and comprehensive services, making it a trusted choice for primary and urgent care needs.
We got an appointment easily and didn’t wait very long at all. The all female staff made us feel welcome and I love that they blend holistic care with allopathic care! Peyton took such great care of my daughter. She was thorough, kind and explained everything clearly. We have decided to switch to her for both of our primary providers now!
I had such a great experience here! This was my first time visiting, and I’m so glad I decided to give them a chance. From the moment I walked in, everyone was incredibly welcoming and kind. The staff took the time to explain everything clearly, which really helped me feel comfortable and at ease.
What stood out the most was how much they genuinely seemed to care. They patiently answered all of my questions and never made me feel rushed. It’s so refreshing to find an office where you truly feel heard and supported. I highly recommend them
I had to stop by this urgent care while I was visiting from out of town, and I couldn’t have asked for a better experience. The staff was very friendly and professional from the moment I walked in. Additionally, the doctor was thorough while explaining everything very clearly. It’s not always easy to find good care when you’re away from home, but this place made it effortless. I highly recommend it to anyone needing urgent care!