About Heritage Urgent & Primary Care - Wake Forest
Heritage Urgent & Primary Care in Wake Forest, NC, offers a variety of healthcare services, including chronic disease management, follow-up care, and referrals to specialists. The clinic focuses on comprehensive care that goes beyond standard check-ups and treatment. It provides general healthcare services, pediatric care, family management, nutrition, and behavioral health support. The staff, especially Dr. John and Rita Fontaine, are praised for their caring, attentive, and thorough approach. Patients appreciate Dr. John’s time and excellent bedside manner, noting that he spends quality time understanding their health goals. Rita Fontaine is recognized for her intelligence, listening skills, and ability to find the root causes of health issues, often following through immediately on referrals. The team’s dedication to personalized care and their focus on patients’ needs set Heritage apart. While the clinic is clean and welcoming, some reviews mention occasional delays in reports and appointments, as well as long wait times for urgent care. Despite these issues, many patients have recommended Heritage for its compassionate staff and comprehensive services, making it a trusted choice for primary and urgent care needs.
I LOVE this practice! They give incredible time and attention and make me feel cared about when I'm feeling my worst! I recently had bronchitis and Beth's expertise had me back on track and feeling better within 24 hours. They have a procedure room where I was able to nap and get IV fluids. The staff were lovely and checked on me multiple times. 5+ stars.
Dr. John and team are wonderful! This office was recommended to me by a pharmacist in 2020 after my PCP had relocated. I was seeking a new PCP and this office checks all of my boxes. At my first 2 visits Dr. John spent lots of time getting to know me and my health journey and goals. I had never in my over 40+ years at that point; had a HCP spend that much time and care. Every visit since he spends the right amount of time and his bedside manner is EXCELLENT! This office operates much like the functional medicine practitioners IYKYK. I am so thankful to have found Dr. John and his team. Please give this office a try for your primary and urgent care needs.
I am so grateful for Rita Fontaine and her professional knowledge. She is so intelligent and she is so caring and goes the extra mile! Over the years I have had different medical providers, yet Rita is bt far the best to date! I am just so very grateful for her care!
One amazing attribute she has is listening and then providing a sound and sensible solution. She will also get down to the bottom of finding out why you may be feeling off.
I am amazed that when she stares she will follow through on a referral ... she does immediately.
Her keen eye and ability to get to the bottom of what is ailing you can give you the most comforting peace!
Gratitude Rita!!