Wow. I've tried so many different dentists in Cumberland, Moore, Lee and Harnett Counties and I finally found the right one! I've lived in this area 20 years and haven't been truly satisfied until now. Dr is amazing, she explains each step so you're prepared. Professional, very kind manner and answers any questions you may have without rushing you.I'm so thankful we have her and her wonderful team in our area. Thank you so much!!
August 2023
This place is so unprofessional. I was in the middle of a phone conversation explaining my questions about a procedure when the front desk receptionist starts talking stating that the doctor had to step away because she had another appointment! This doctor really stepped away mid conversation, hands the phone over to someone else without even letting me know. I literally was in mid conversation! Additionally, when I was put on hold, the nurse forgot to place the mute button and I heard the ENTIRE conversation between her and the doctor. SUPER TACKY AND UNPROFESSIONAL!!! I would never go to this place or recommend to anyone that prefers professionalism.
January 2023
Always a pleasure to deal with Southern Family Dental. Dr Youssef and her staff are outstanding and always make me feel welcome.
Wow. I've tried so many different dentists in Cumberland, Moore, Lee and Harnett Counties and I finally found the right one! I've lived in this area 20 years and haven't been truly satisfied until now. Dr is amazing, she explains each step so you're prepared. Professional, very kind manner and answers any questions you may have without rushing you.I'm so thankful we have her and her wonderful team in our area. Thank you so much!!
This place is so unprofessional. I was in the middle of a phone conversation explaining my questions about a procedure when the front desk receptionist starts talking stating that the doctor had to step away because she had another appointment! This doctor really stepped away mid conversation, hands the phone over to someone else without even letting me know. I literally was in mid conversation! Additionally, when I was put on hold, the nurse forgot to place the mute button and I heard the ENTIRE conversation between her and the doctor. SUPER TACKY AND UNPROFESSIONAL!!! I would never go to this place or recommend to anyone that prefers professionalism.
Always a pleasure to deal with Southern Family Dental. Dr Youssef and her staff are outstanding and always make me feel welcome.