Planet Fitness

Planet Fitness is a gym that aims to provide a welcoming and energetic environment for its members. With over 2,400 locations, the company strives to create a positive fitness experience. Customers praise the friendly and helpful staff, who are respectful and kind, as well as the clean facilities and top-of-the-line showers. A Black Card member can visit other locations when traveling, offering flexibility and variety. Reviewers highlight the atmosphere where staff remember members' names and preferred equipment. Todd at the Shallotte location is noted for being knowledgeable and friendly, while Matt is recognized for his courteous and respectful demeanor, providing assistance to those who may not be computer-savvy. Isabell is also praised for being informative, patient, and kind, acknowledging special needs and treating members with respect. Overall, Planet Fitness is described as a gym with a great vibe and friendly, personalized service.