About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a wide range of products including cosmetics, fragrance, body, skin, and hair care. Customers appreciate the extensive selection, featuring over 25,000 products from 500 brands like Tarte, Fenty, and CHANEL, as well as exclusive lines. The store is known for its helpful staff, with many customers highlighting their positive experiences with consultants and stylists. Nicole, for example, is praised for her patience and knowledge, particularly when assisting customers with their skin care routines. Services offered include hair, skin, makeup, and brow services, with options for appointments or walk-ins. The salon staff receive praise for their friendliness and skill, and Shonnie, the General Manager, is recognized for her knowledge and professionalism. Additionally, Ulta Beauty maintains a clean environment, which customers find impressive. The store’s employees are friendly and always happy to help, making the shopping experience enjoyable. Overall, shoppers enjoy the helpfulness of the staff and the variety of products available, making it a go-to destination for beauty needs.
Nicole was so amazing to work with! It was my birthday so i had a gift card to come in and update my skin care routine!!! Nicole was so patient with me answering all my questions and explaining the why behind everything!!! She took the time to listen to my needs and when a topic was not her specialty she referred me to the person whos it was! She was not pushy at all and just an overall joy to spend my birthday with!!!! Hope shes there next time i make a run!!!! Thank you so much Nicole!!!
The store is always clean, employees are friendly and always happy to help. Pickup experience is great with items fulfilled in less than the advertised 2 hours. This evening I came in late close to closing time and the employee had no issues with helping on a purchase and ‘Happy Returns’ product return.
Shonnie, General Manager, is the absolute best! Very knowledgeable, accommodating, and professional. Thank you so much for everything and for saving the day! Idk who needs to read this but give this woman a promotion/raise, you got a gem!!!!!