About UFP Packaging
UFP Packaging is a reliable company praised for its friendly and efficient service. Customers note the fast loading process, with flatbeds loading on the north side of the building and a clearly marked shipping entrance. The check-in is easy, and while they are strict with delivery appointments, pick-up times are more flexible. Many clients have partnered with UFP for years, highlighting the excellent customer service provided by staff, particularly one responsive representative. UFP has consistently met urgent needs, accommodating last-minute orders without issue. Overall, UFP Packaging is recognized for its great service and professionalism in the packaging industry.
Nice folks, fast loading. Flatbeds load on the north side of the building. Shipping/receiving office is inside about 2/3 of the way down the dock, under a green Exit sign on the south side of the building.
Shipping entrance is clearly marked. Easy check-in. They're strict on appointments for deliveries but not strict on appointments for pick-ups. I arrived around 9:30am for my 2pm appointment. I was loaded and rolling out at 11am.
I have been dealing with UFP now for over 5 years buying flatbed loads of lumber that I use in my in-house skid room to build skids and frame tops. Service has always been excellent, both in dealing with Brad as well as the customer service folks there. Normally I give them a week's notice on orders but there have been several times when I needed something in a day or two and they have always been able to pull it off.