I was having trouble with my septic and was referred by a friend to Alford Septic Solutions. TJ came out today and jetted three lines, and found that the fourth had been cut by a trencher at some point. They dug up the damaged pipe and repaired it. They were very knowledgeable and professional. In and out in about 2 hours and charged a very reasonable fee.
About Alford Septic Solutions LLC
Alford Septic Solutions is a family-owned business known for its fair prices and quality work. The punctual and polite technicians are knowledgeable and professional, ensuring efficient service. The friendly and helpful office staff make the entire experience smooth and stress-free. Customers emphasize that Alford is absolutely amazing to work with and they provide incredible customer service. With a timely scheduling process, this company is highly recommended for all septic needs. Customers appreciate the technicians' ability to troubleshoot and fix problems, as well as their willingness to educate customers on septic system maintenance. They also highlight the affordable pricing and timely service, making Alford Septic Solutions a solid company that customers trust. Whether needing septic inspections, maintenance, repairs, replacements, or a full installation, customers feel they are in the best hands. Many are eager to use their services again in the future.
Reviews
The alarm went off on our septic pump. They were able to come out the next day. It turns out the bobber that sets off the alarm had got tangled up with another bobber due to debris/water level getting high(I forgot what the proper term is for them). They rehung the bobbers so they shouldn't get tangled up again, ensured the pump was working correctly as well as the septic lines to the tank, and checked the tank levels. Excellent service for a great price. Highly recommend.
This company stands out in so many ways but the part I want to focus on is the time and effort they put in to educating their customers about the systems. The owner personally spent so much time helping me understand my options to ensure I made an informed, educated choice. They are so prompt in their communication and their work has been exceptional. They have not only earned my business, they have earned my trust!
Photos
Hours
Monday 9AM - 4PM
Tuesday 9AM - 4PM
Wednesday 9AM - 4PM
Thursday 9AM - 4PM
Friday 9AM - 4PM
Saturday Closed
Sunday Closed
Location
270 Jericho Road, Rocky Point, NC 28457
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