The customer service is TOP NOTCH! From the sweet lady who answers the phones to the friendly guys who pumped the tank, it was a wonderful experience! I’m so glad we used them!
About Boswell & Son Septic Tank Services
Boswell & Son Septic Tank Services is a family-run business with over 72 years of experience providing septic services. They offer a range of services, including septic tank installation, pump outs, and repairs. Customers consistently praise Boswell & Son for their prompt, reliable, and professional service. They are well-known for being knowledgeable about septic systems and for educating customers on proper maintenance.
The staff is described as polite, friendly, and efficient, often going the extra mile to ensure customer satisfaction. Many customers have noted that the employees take the time to explain necessary repairs and answer questions, enhancing the service experience. Their competitive pricing and on-time service greatly contribute to their positive reputation. Whether dealing with emergencies or routine maintenance, Boswell & Son is recognized for their excellent work and commitment to customer care.
Reviews
I highly recommend Boswell & Son! We have a newborn and experienced an emergency with our septic tank and they were able to work us into their busy schedule. Very polite, informative, and reasonably priced.
My septic tank had been pumped in June 2022. A few days ago, water and sewer started backing up into my sinks and tubs. The toilets would not flush. Daniel and Aaron came this morning and my septic tank was fine and did not need pumping again. They informed me I most likely had a clog somewhere under my home in the drainage pipe and would need to call a plumber since the septic tank is not the issue. Daniel then said he wanted to hook up the vacuum on their truck to the drainage pipe to see if he could vacuum the clog out. It worked and water and sewer started flowing into the tank from my tubs and sinks!!! These men went above and beyond this morning to help me. I’m going thru some bad things right now. They have no idea how much them providing such great customer care has helped me. I know God used them as angels this morning. Thank you!!
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 8PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
6101 Nobles Pond Road, Rocky Mount, NC 27801
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