Medley Electric Co Inc
“I want to recognize both Terry and Skip for their outstanding service.
After a very frustrating experience with a previous technician who failed to diagnose or resolve the issue, I ended up needing emergency service. Skip arrived, identified the problem within about five minutes, and immediately knew what needed to be done. His knowledge and troubleshooting skills were obvious from the moment he stepped in.
I contacted Terry, the owner, to explain the situation. He listened, took my concerns seriously, and made sure Skip had the parts and supplies needed to complete the repair. Within about 15 minutes, Skip was back and had everything necessary to get the job done.
What impressed me most was the way Terry handled the situation and stood behind his company. When there was a problem, he didn’t make excuses. He took action. Skip’s expertise and Terry’s commitment to customer service completely turned the experience around.
Because of Terry and Skip, I can confidently recommend Medley Electric. They made a stressful situation right, and that’s what great companies do.”