About Tech Wizards, LLC
Tech Wizards, LLC is a tech support company that has been in business since 2001 and has an A+ rating with the Better Business Bureau. They offer a variety of services for both residential and business customers, including on-site service calls, drop-off service, remote support, and pickup/repair/delivery service for an additional charge. They service all Windows and Mac desktop and laptop computers and related devices, but do not service smartphones. Their team of techs is described as friendly and professional, and they have a reputation for being reliable and providing quick response times. One customer mentioned that they took the time to call the customer back to refer them to another company when Tech Wizards could not help with their cell phone issue, which shows that they care about their customers even when it doesn't result in business for them. Tech Wizards has long-term business relationships with other companies, such as a mortgage company in Apex, NC and a reporting service, who have used them for almost 20 years and several decades respectively. These customers have praised the company for their outstanding service and sales, as well as their price competitiveness compared to other tech support companies. In summary, Tech Wizards, LLC is a well-established and reputable tech support company that offers a range of services for both residential and business customers. They are known for their friendly and professional team, quick response times, and competitive pricing.
Tech Wizards is a great business to know - especially in a crisis. They saved me when my laptop was hacked. We had the opportunity to work with Bryan, Brandon, and Zack. They are all great. They are our best tech friends! We are thankful for them.
I needed help with my cell phone. I contacted TECH WIZARDS and left a message. Someone from TECH WIZARDS took the time to call me back to tell me that they don't work on cell phones, and then they referred me to a company that did. The fact that they took the time to respond to my request for help when it wasn't giving them any business is rare these days. Heck, it's becoming rare when a worker who's fit for the job actually calls you back! Anyways, it shows they care. I appreciated that.
I have owned a mortgage company in Apex, NC for over 27 years. We have used Tech Wizards as our primary tech support company for almost 20 years. Brian and his team have always been extremely reliable in resolving any tech issue whether it's a minor problem which can be resolved remotely or significant hardward issue requiring extened on site presence. In addition to using Tech Wizards for all of our daily tech support needs, we have contracted Brian and his team to replace our entire computer system several times over the past 20 years. His team has worked over entire weekends to insure minimal downtime for our company. In addition to quick response times and great tech...read full review