Ratings
Google: 4.6/5
Facebook: 4.9/5
BBB: No Rating
Sears Carpet Cleaning & Air Duct Cleaning
3222 Wellington Ct Unit 107, Raleigh
Directions Appointment Suggest an Edit
I booked a carpet cleaning through Sears and it was a special 3 rooms for $99, and I added my staircase. The total I was quoted was $164. They showed up and looked over the rooms and then told me it would be $495. The man said he had to add $75 per room because they are over 200ft and another charge for the “cleaning agent”. That is totally bizarre to me. He said he would not move furniture or clean under the beds, so this left hardly any carpet to clean anyways. I politely declined and will be going with another carpet cleaning company.Service: General carpet cleaning
We called to schedule a steam cleaning of a recliner, a couch, and an area rug. Prices were great, we were told that all three would come to a total of "X". Got online and read a bunch of reviews of people claiming that they were told one price on the phone, but once the technician arrived, they were upcharged significantly for incidentals or came without the proper equipment to do the proper cleaning. We thought...hey...that's gotta be a fluke, how could a company get away with doing that type of thing?SURPRISE! Technician came out saying the total was going to be "X+Y", and he didn't come to do a steam cleaning, he came out with a glorified vacuum cleaner. News flash,...read full review
Did not like the cleaning. Sears contracted out the job. Did not mention this on website when I made the appointment. The cleaning was not done with the typical steam cleaning but with a rolling brush device that did not clean the way I was expecting. Good luck using Sears, I will NOT do this again.