Reviews for Dk Appliance Repair
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Closed
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Closed
Horrible communication. This company was supposed to come and look at my washing machine. I waited all day and they never came. Finally reached out to these people and they say that the guy was still busy and before even coming to assess the situation, we were told that it “SOUNDED” like a particular issue and that they would reach out to the property management to let them know what piece needed to be ordered (before even coming out here to assess the washer) . As crazy as this sounds, the property management had not heard a SINGLE word from these people when I asked had they heard from this place. If I could give a zero star I would! Don’t waste your time!
My home warranty asked for a second opinion on whether or not my dishwasher worked properly. They assigned DK to the task. The repair person was very polite and confirmed with me that the dishwasher needed to be replaced. Upon leaving my house, the repair person insured that DK would contact my home warranty company with the report stating that I needed a new dishwasher. A week pasted and DK failed to send the report to my home warranty company so the home warranty company reached out to DK and asked for the report. Another week passed by and again my home warranty Company reached out to DK asking for the report two more days pass by no report, finally the report came...read full review
Rude and Unprofessional. My insurance company contracted them for fixing my dishwasher. They never came on sight to see the issue and claimed to have ordered the part that my dishwasher required. They then said that they would come between 9 to 9:45 three days later. After setting time aside for their technician, not only did they fail to inform me of their absence, when questioned I was told I was crazy for only being available in the morning time. The rude and arrogant lady on the phone ended up cancelling my service request entirely, rather than tryin to accommodate me later in the day. This company wasted 4 days of my time, time I could have spent else where for a...read full review