About 1st Defense Roofing
1st Defense Roofing is a reliable and professional roofing company based in Raleigh, NC, serving the greater Triangle area. Locally owned and operated, the company provides comprehensive roof services for residential and commercial clients. With a commitment to honesty, reliability, and customer service, the team at 1st Defense Roofing is dedicated to delivering top-tier work and service. From storm damage repairs to routine maintenance, their experienced team is equipped to handle all roofing needs. With a focus on customer satisfaction, the company's owner, Mark, is personally involved in every project, ensuring that customers receive the best possible outcome. With excellent communication, attention to detail, and a dedication to getting the job done right, 1st Defense Roofing is a trusted choice for anyone in need of roofing services.
When I reached out to Paul from 1st Defense asking for a roof inspection and estimate, Mark got in touch and promptly scheduled a visit. We had a tricky situation in which we were trying to discern whether to simply repair a section of a 20-year-old roof or replace the whole thing. Mark personally inspected our roof and gave excellent advice that helped us make an informed decision. He was not pushy one way or another, and he quickly delivered a detailed estimate at a fair market price. Mark was polite, knowledgeable, and enjoyable to work with.
Having never had a roof replaced before, I was a bit unsure of what to expect. Mark went over all the details of what to expect and communicated everything clearly. Roof and gutters came out perfect. It was a pleasure working with 1st Defense and I highly recommend them.
As we were having Custom Outdoor build a new deck, a leak in our porch roof was discovered. I was referred to 1st Defense by them and I was immediately impressed with Mark’s professionalism in his initial responses. He was rapid to get out to help resolve our leak and evaluate if there had been further damage or any reason to need a larger repair. He happily answered all of my amateur questions as someone inexperienced with roofing and planned a remediation that left me feeling confident our roof will last a bit longer until we’ll eventually need a new roof. I’ll absolutely be turning to Mark first when we eventually need that new roof. Honest & quality work, fully...read full review