About L A Nails
L A Nails has garnered mixed reviews from its customers. Many appreciate the quality of service and the polite staff, noting that the salon is clean and well-organized. One customer mentioned enjoying every experience and highlighted the accommodating nature of the staff when it comes to special designs. However, time management issues have been a recurring concern. Several customers reported long wait times, even with appointments, leading to frustration. One customer shared an experience of soaking for 45 minutes without being attended to, while others experienced similar delays. Despite the quality of service, the salon's efficiency in managing appointments and wait times needs improvement. Overall, L A Nails offers great nail services but could enhance the customer experience by addressing these time management challenges.
Love LA nails with a good price and quality service. Love that LA nails supports local schools/ the community! They stay busy for a reason! I have been going there every 3 weeks for the past year and will continue!
I really like Stacy, she does a great job which is why I went to the salon for a year. The reason I've stopped going is "time management", they have none. I always had an appointment and always ended up being there 3-4 hours for sns and pedicure. Last straw was when I had a 9am appointment and had to wait an hour before they got to me. My appointment time is when they opened so there should be no wait. Sad to go but need to value my time
I’ve been here a few times and this last experience was disappointing. I was a walk in at 2:50pm. I was greeted and told it would be 10-15 minutes. I’m totally fine with that, I had SNS on my nails and she sat me down and soaked. I soaked for 45 minutes. I ending up washing my hands because they were so dry ( if you know you know ) I watched multiple people get started before me that came in after me. There was a lady that I thought would be working on my next, u Tim her friends game in and immediately sat down at her station and chatted while she soaked. I would have thought while someone else was soaking they’d try to get the next in line started but maybe I’m...read full review