About Valvoline Instant Oil Change
Valvoline Instant Oil Change in New Bern offers quick and easy preventive vehicle maintenance with a focus on customer service. The staff is known for being courteous, professional, and friendly, ensuring no wait time for oil changes. Customers appreciate the team's dedication, as seen when they went above and beyond to source a battery. However, some customers have expressed concerns about upselling services. Nichole was not only polite but very informed. They usually have some type of oil price coupon on their website. The service was performed quickly, as well as their courtesy services.
Had a 50% off coupon for any price oil change. Got the 100% synthetic change. Completed the job while I waited in my truck. Suggested other services based on Carfax reporting. Advised service guy the Carfax wasn't always the most accurate measure of maintenance. One example was he said Carfax showed overdue transmission fluid flush. Pulled the dipstick. Trans fluid bright cherry red and at proper level.
They usually have some type of oil price coupon on their website so it pays check.
Given my price, I'd recommend this business.
I went in for an oil change and tire rotation. I was quickly attended to by courteous, professional, and friendly employees (William (Metty), Nichole, and Brian N). The service was performed quickly, as well as their courtesy services. I really appreciated the quality customer service.
Amazing service! Devan, Nick, Metty, Htoo, Brain, and Nicole all worked really hard on my car and made sure my windshield whippers, lights and oil were all good! Always will be my go to place thank you! ☺️ highly recommend them!