About University PC Care
Reviews for University PC Care
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards accepts apple pay
University PC Care is a commendable business that prioritizes customer satisfaction. Their staff provides excellent customer service, taking the time to explain complex processes and staying in close communication with clients. Repair services are timely and efficient, with issues diagnosed and fixed quickly, often within 24 hours. Ian, one of the staff members, is noted for his incredible skills, making complex tasks easy for customers. He was able to help a customer with a new phone that other providers could not fix, demonstrating his expertise and personable nature. Additionally, Adam and Julien are recognized for their professionalism and knowledge, with Julien being praised highly enough to change service providers. The business is transparent, offering fair pricing and even providing complimentary advice and solutions. Overall, University PC Care is a reliable and trustworthy choice for electronics repair and maintenance, with staff who are enthusiastic and dedicated to helping customers.
Ian who works here is absolutely incredible. I got a new phone from AT&T. They COULD NOT make it work and said I would have to do a warranty claim and it would be a nightmare. They told me to come over here first. I brought the new phone and the old phone. Ian made it work (I still have no idea why AT&T nor myself could do it but Ian CLEARLY knows what he is doing). I was in tears before this experience (not phone related - just life related). Ian made me feel comfortable, he was efficient, was personable, and I did pay for his time. If you are having any problems and your cell provider cannot help you GO HERE. I’m a customer for life. Thank you Ian 🙏🥹
My wife and I went here. She had a lap top issue and I had a software problem with my “smart” Celestron CPC800 Telescope. One guy Adam helped my wife, and Ian helped me with my telescope. I carried in the rather large complex telescope and plopped it on the counter. Ian went into super nerd mode ( which I loved ). His eyes widened and he said “cool, this will be exciting”. And it was. He FIXED IT! He dove in like kid in a candy store. He was smart and enthusiastic. Thanks so much guys.
Julien was very professional, knowledgeable and pleasant as well. In fact, I am changing my present PC service provider to University PC care because he was so competent. He is a great representative of your company and I will recommend you to my business and personal PC users. Thank you, Rosalie Hakker