About Comfort Air of New Bern
Comfort Air of New Bern has been serving New Bern, NC, and surrounding cities since 1969. The company specializes in residential heating and air sales, installation, and service, offering estimates for new installations. Customers praise the company's attention to detail, professionalism, and prompt service. Technicians like Sean and others are described as polite, respectful, and punctual. They take the time to locate the right parts and fix the problem efficiently. The company's quick response time is also commended, with technicians arriving on the same day or early the next morning. Overall, customers recommend Comfort Air of New Bern for their quality service and commitment to providing value and comfort.
Our 2 Trane systems are recent new-construction installs by another prominent HVAC contractor from New Bern. However, we never had proper temp or humidity controls and readings. We grew increasingly frustrated with their apparent lack of interest and their unresponsiveness in addressing these issues. Conversely, with one call, we received outstanding responsiveness, professionalism, and spot-on corrective action from Drew at Comfort Air. He quickly diagnosed and adjusted our air handlers and thermostats to remedy our issues - at no charge. He also checked our coolant levels and consulted with us and quoted us a whole-house dehumidifier at our request. So, we immediately… read full review
I had some issues with my second unit with condensation and heavy humidity! I called Comfort air and DrewJones Drove right out here to make sure that everything was fine for me! Living alone and being a widow I was panicking! He came at no charge went above and beyond inspected my entire house filters, etc. he ran the unit he adjusted the fan. He was a gentleman with a capital G! The Customer service that you receive from this business is above and beyond! I highly recommend Comfort air of New Bern to anyone. This was my second unit in 23 years and I have never been happier! They are always there for you and they go above and beyond thank you Drew and thank you, Comfort… read full review
They did an excellent job diagnosing and repairing a stubborn leak that others had struggled to resolve. Thanks to their expertise, my AC is now running cold again. Throughout the process, they were prompt, professional, and highly knowledgeable. The repair took place over several days, and they kept me informed every step of the way, clearly explaining the work that was needed and providing updates on their progress. I highly recommend them.
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
1253 South Glenburnie Road, New Bern, NC 28562
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