About Big Kahuna Pools, Spas, and More Inc.
Big Kahuna Pools, Spas, and More Inc. is a leading swimming pool and hot tub company in Eastern North Carolina, known for its high-quality products and excellent customer service. Customers often mention how friendly and helpful the staff are, especially Cindy, who offers expert advice and support. Many reviews highlight the superior quality of the hydrotherapy spas, which stand out compared to other options. Chris, a dedicated team member, listens carefully to customer needs and designs pools tailored to those needs, including outdoor kitchens and fireplaces. The staff is always friendly and willing to explain water testing and maintenance, ensuring customers feel confident in caring for their pools. When issues arise, they are resolved quickly, keeping customers satisfied with their experience at Big Kahuna Pools. Customers also appreciate the company's commitment to doing a great job, from yard repairs after installations to detailed customization, such as a vinyl-lined pool designed with accessibility in mind. Overall, Big Kahuna Pools continues to earn positive reviews for their professionalism, quality work, and friendly service.
Chris and his team are true professionals and a pleasure to work with. Their attention to detail, communication, and craftsmanship consistently produce outstanding results. They stand behind their work, keep projects moving on schedule, and make the entire process smooth for both us and our clients. We have confidently recommended them for years and will continue to do so. If you're looking for a high-quality pool builder who takes pride in their work, we highly recommend them.
I've been a part of the Big Kahuna family for five years now, and I love it. I bought a fixer-upper house with a pool that had been sitting and neglected. Isaac is awesome and brought it back to life. The staff in the store are professional and incredibly friendly. Cindy and Mike are simply the best, and I'm hoping Janine is enjoying her retirement. I recommend Big Kahuna to any pool, spa, or hot tub owner. They are the best.
We needed a pool hose for our above ground pool. Cindy was amazing. Went to the trouble of explaining what I needed, talked to me about keeping our water clean. Even told me they had free water testing. I'll definitely go back