About Big Kahuna Pools, Spas, and More Inc.
Big Kahuna Pools, Spas, and More Inc. is a leading swimming pool and hot tub company in Eastern North Carolina, known for its high-quality products and excellent customer service. Customers often mention how friendly and helpful the staff are, especially Cindy, who offers expert advice and support. Many reviews highlight the superior quality of the hydrotherapy spas, which stand out compared to other options. Chris, a dedicated team member, listens carefully to customer needs and designs pools tailored to those needs, including outdoor kitchens and fireplaces. The staff is always friendly and willing to explain water testing and maintenance, ensuring customers feel confident in caring for their pools. When issues arise, they are resolved quickly, keeping customers satisfied with their experience at Big Kahuna Pools. Customers also appreciate the company's commitment to doing a great job, from yard repairs after installations to detailed customization, such as a vinyl-lined pool designed with accessibility in mind. Overall, Big Kahuna Pools continues to earn positive reviews for their professionalism, quality work, and friendly service.
Had a wonderful experience purchasing our pool . Cindy was welcoming , positive , and very helpful. She answered all of my questions and helped make my pool purchase easy and fun. If I could give ten stars I would !
This new Big Kahuna is great! Under new management they are a fresh new friendly environment. Got me straightened out quickly and ready to swim already. They said they are installing on the ground pools now too. Definitely a step in the right direction. Go see Cindy and Mike!
I don't often write reviews, but after Big Kahuna's performance over the last couple months I felt compelled to. While installing a pool next door, they had to utilize my yard to install the actual pool and bring in other supplies via heavy equipment. Chris said he'd repair any damage to my yard. He went above and beyond repairing.......my back yard looks WAY better than before. And the pool next door looks amazing. I highly recommend Big Kahuna for your pool needs. Promise made and promise kept. Thanks Chris.