Had a dishwasher leak and serve pro was return ed my call with in the hour. Oger (manager) was quick to come out to assess the situation and get what was needed. Juan, Josue, Angel and Daniel set up the drying pads quickly explained everything along the way. They came by daily to check the readings and when the time was right removed the equipment. The office staff was also great, called and gave us time frames for when they would arrive daily and they were actually right on target. We would recommend them highly
Cathy and John Kyne
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About SERVPRO of Union County
SERVPRO of Union County provides a variety of services, including water and fire remediation, biohazard cleaning, and mold remediation, offering full-service restoration from initial damage to final reconstruction. The company emphasizes high-quality craftsmanship and excellent customer service, with highly trained and knowledgeable crews. Reviewers have praised the professionalism and friendly attitude of staff members, including Ashley, Nikki, Krystle, Eva, Karla, Egor, and Josh. Technicians are described as patient, understanding, and communicative, delivering exceptional service even in difficult situations. The team is known for being responsive, reliable, and courteous, making stressful situations easier for customers. Overall, the company is highly recommended for its commitment to quality and customer satisfaction.
Reviews
This is the second time we’ve used Serve pro for water issues on hard wood floors. Oger, Juan, Daniel, and Josue were all extremely friendly. They were quick to respond and detail oriented with the entire process. Their equipment is also great. They helped save our floors from major damage the second time around after calling them immediately. The first time, they were just as efficient but because a faucet had been left running for 4hrs, the damage was a lot more complicated. They handled everything with our insurance. Thankfully our house has recovered from both incidents. Couldn’t have done it without them.
We had a pipe leak in our crawlspace. After the leak was stopped, Servpro came out the same day to start the drying process. Oger and his team -Juan, Daniel, Angel, and Josue- were polite, professional, kept us informed, and answered all of our questions throughout the process. We would highly recommend this team to anyone needing their services.
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Hours
Good to know
- accepts credit cards
Location
1617 West Roosevelt Boulevard, Monroe, NC 28110
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