Outlook Flooring is known for exceeding expectations and earning trust through exceptional performance. Customers are very happy with the help in selecting flooring, scheduling, and installation. The installers do a great job, go out of their way, and are there to take care of any issues or questions. They are awesome to work with, very knowledgeable, and ensure the perfect transition between materials. Their prices are great and material is available when promised. Customers love their new floors.
Rick, our salesperson was very knowledgeable and walked us through options for our unique needs. The installers were professional and efficient. We have had many renovations over the years and this was by far the best experience we ever had with sales and install!
On the ordering side, Curt was incredibly helpful and worked with us to arrange a last-minute install date. Everyone involved in the whole process was proactive, responsive, and most of all, just plain nice.
On the install side, we're extremely happy with how everything turned out. The installers (Ishmael and Angel) were punctual, worked quickly, and did a fantastic job. On top of that, they were communicative about how they planned to lay out the carpet and any necessary seams, etc. and did a final walkthrough to make sure we were satisfied with the end result.
The carpet itself looks great--they were able to get away with only one seam, and blended it really nicely.… read full review
We had to replace our Hardwood flooring, Kacie Richardson was awesome to work with, very knowledgeable and great to work with. Prices at Outlet flooring are great and material was available when promised.
2340 Concord Highway, Monroe, NC 28110
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