About Parnell Pool & Spa
Parnell Pool & Spa, established in 1955, operates two retail locations in Lumberton and Fayetteville, offering a wide range of swimming pool and spa products. Their large showrooms feature inground and aboveground pools, Maax Spas, automatic pool cleaners, pumps, filters, maintenance equipment, and Bioguard chemicals. Customers praise Parnell for their exceptional service and knowledgeable staff, who are available six days a week to assist both new and experienced pool owners. Many reviews highlight the helpfulness of specific staff members, with one attendant receiving special mention for going above and beyond to educate customers on pool care. Parnell is recognized for their impressive inventory, competitive prices, and commitment to customer satisfaction. Customers appreciate the clean, well-stocked stores and the friendly, patient staff who are willing to answer questions and provide support throughout the buying and maintenance process. The business has built a strong reputation for reliable installations and repairs, with customers noting that choosing Parnell often saves them from complications that arise from lower-cost alternatives. Overall, Parnell Pool & Spa is a trusted destination for anyone looking for quality pool and spa products and exceptional customer service.
We visited Parnell as well as a few other pool & hot tub stores while considering a hot tub. Parnell not only had the best inventory and prices but also the best customer service. Mickey was great! The hot tub we wanted had to be ordered and he kept us up to date while we waited for it to come in. He was also very helpful when it came time to install and after it was installed. We know nothing about taking care of a hot tub so when my husband went in with our water sample, everything was explained to him very thoroughly. They are always patient and willing to answer any questions we have. We are enjoying our hot tub thanks to Mickey and the rest of the team at Parnell!
I would strongly recommend Parnell Pool & Spa! They have always treated me well and been extremely helpful. They know everything about pools and installed an outstanding pool for me that has had no issues for years. I have heard of other people going with a cheaper quote to then have to call Parnell later to fix it. Thanks for everything, Parnell Pool & Spa!
Great staff! Waiting to see how the build goes.