Doug's Appliance offers a mix of experiences. Many customers appreciate their prompt and professional service, noting the technicians' knowledge and efficiency in fixing appliances like washers and refrigerators. They have received positive feedback for their timely response and effective solutions. However, some reviews mention issues with customer service, including broken promises and rudeness when scheduling. Overall, Doug's Appliance is recognized for its quality repairs, though experiences may vary.
I am thankful for the service l received from this company, they were prompt and very efficient. After so long trying to get past three representatives in Whirlpool’s customer service everything went smooth and service was provided within a week. Thank you Dat
My service tech was very professional and helpful. It didn't take him that long at all to fix my washer and I am so happy with my overall experience with this company. Thank you all I greatly appreciate it.
I forgot the name of the gentleman who serviced our oven, but he was a pure professional. Very friendly, courteous, efficient, and knowledgeable. He replaced the oven module within an hour and provided advice to minimize further issues. Thank you!
1711 East 5th Street, Lumberton, NC 28358
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