Weather Master Heating & Air Conditioning

Weather Master Heating & Air Conditioning has been serving the Raleigh, North Carolina area since 1977. They provide a range of services including the installation and repair of heating and air conditioning systems, water heater installation, and drain line clearing. Customers consistently praise their helpful and friendly customer service representatives and technicians. Recently, a customer experienced an emergency when their heat stopped working during the first cold week of winter. They contacted Weather Master’s emergency services and spoke with a friendly representative. A technician arrived within 20 minutes, diagnosed the issue, and explained it thoroughly. The technician took time to teach troubleshooting tips before ordering the parts needed. The customer appreciated the technician’s professionalism and felt confident in their work. Another customer has relied on Weather Master for their heating and cooling needs for over 10 years. They highlighted the professionalism and clear explanations provided by technicians like Joey and Angel during scheduled HVAC service. The customer also appreciated the great service from their plumber and highly recommends the company. Recently, a customer called Weather Master after their 15-year-old kitchen faucet broke. They received prompt service the next morning, and the plumber arrived after 12:30 pm. The plumber checked the faucet, advised it needed to be replaced, and returned around 1:30 pm to install the new faucet, which worked perfectly. This customer has been a loyal client since 2016, trusting Weather Master for various services including hot water heater replacement, HVAC repairs, and plumbing. They praise the professionalism, honesty, and talent of the technicians and have recommended Weather Master to many friends. The man that came out was great, step by step letting us know what was going on. Was very professional and make sure I understood everything. Great communication and prompt service. The technicians are always personable and polite. David Wilkes helped us out today and we were very pleased with all of his help. Michael came out to do an HVAC balance test and adjustment on a new build. He was very polite and knowledgeable. He gave tips on how to keep a home feeling comfortable. The interaction with a Weather Master technician was excellent even though an intermittent problem is not yet resolved. The technician listened well to explanations, treated the customer with great respect and was very sympathetic to frustration. He shared similar issues at other customers and explained how this issue will eventually get resolved. Overall, customers consistently praise the friendliness, professionalism, and high-quality work of Weather Master Heating & Air Conditioning.