Honest, accessible, and professional! I have waited a few months (March 2022 Install) to post this review, as I wanted to give our new heating and cooling system enough time to prove its worth. Without a doubt, I can say that the system recommended and installed by Kendal Air has worked like a charm to keep our home comfortable and lower our electric bill!
Our old units were aging--17 years old--and we were facing a repair vs. replace situation. Kent and Kevin initially came out to inspect and provide estimates for each situation. First and foremost, I can tell you that they were honest. They clarified our goals and priorities during the visit, building a plan around what would work best for our home. They took the time during this visit, and in subsequent phone calls, to discuss and explain what they were recommending and why. They proved to be very accessible in addition to being honest.
Once we decided to pull the trigger, they were able to get a team out to perform the installation in a very timely manner. The team was highly professional and completed the installation with the utmost professionalism and with very minimal interruption to our day. Once completed, the team took the time to walk us through the various parts of the install, showing the quality of their work inside and out.
Over the past few months, the new system has been able to achieve the goals that we had expressed, keeping our home comfortable. For anyone looking for heating and cooling services, I would highly recommend utilizing Kendal Air.
About Kendal Air Heating & Cooling
Kendal Air Heating & Cooling is a reliable and trustworthy HVAC company that prioritizes customer satisfaction and honesty. With a commitment to providing fair prices and only necessary services, their technicians are courteous, knowledgeable, and efficient. They take the time to thoroughly diagnose and explain problems, offering solutions without pressure. Customers appreciate their attention to detail, cleanliness, and transparency. Established in 2016, the company has built a reputation for integrity and excellence, making it a go-to choice for HVAC needs in the Charlotte area.
Reviews
Our technician was courteous, knowledgeable and efficient. He diagnosed the problem quickly and we discussed the options for fixing the problem. Kendal is my go-to HVAC contractor for all my HVAC needs.
Unfortunately the owner sold this company in 2023 and I have heard it has been taken over by a new owner. I'm upset about this because I had a warranty with the previous owner for my new system so I hope the new owner makes the company just as good as the previous one so I don't have to find a new company to maintain my system. This company is awesome they are honest they take their time cleaning your system and letting you know everything that could possibly be wrong with it. After 20 years my gas pack has worn out and I'm approving for them to install a new one. I would not trust any other company to do this!
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday 8AM - 5PM
Sunday Closed
Good to know
- accepts credit cards
Location
241 Post Office Dr # A6, Indian Trail, NC 28079
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