About Alpha Omega Construction Group, Inc.
Alpha Omega Construction Group, Inc. is a family-owned and award-winning roofing company that has served the Southeast since 1992. They offer a range of services, including residential and commercial roofing, solar, siding, and gutters, all with a commitment to quality workmanship and exceptional customer service. Customers have praised the company for its thorough, efficient, and professional approach. One customer highlighted the excellent job with roof installation, noting the cleanup was very good and that Gia was always in touch via text or phone. Another appreciated the quick, organized, and clean work by Jorge and his crew when replacing fypon heads on windows and gable vents, commenting on the noticeable difference it made and recommending their services. Recent reviews also mention the company's willingness to go above and beyond. Two team members were sent to a unit to check for a roof leak; they spent a long time trying to identify and fix the problem, even when it turned out not to be roofing related. The customer appreciated their friendliness and effort, stating they would definitely call Alpha Omega for future roofing needs. Overall, Alpha Omega Construction Group, Inc. is recognized for its dedication to quality, professionalism, and customer satisfaction in roofing and related services.
This is a follow-up to my previous rating if I could go negative insteadof 1 star i would!.My name once again is Tina and Alpha Omega is Roofing Company us who DRB Group of Raliegh contracted to roof my new home. I had a roof leak which flooded by front room and Alpha Omega did not respond after multiple calls for help but only after a FB review of their service. Representative Tania finally contacted me and had her fellow manager arrange for a service call which came a day late and left without doing anything as it started as it started rain without doing anything. I spoke with the field manager while his team was on site he committed to having his team back at my home "First thing" in the morning today and he committred repaired and completing work not done by fis company as part of new build commitment to quality . He did not follow thru Nor has the roof technicians arrived to do what he committed to. 1 replace flashing 2 complete Never the completedp post build "punch" clean up repairs 3 Honor the builders contracted roof warranty.