Reviews for Massage Envy
Write a reviewHours
Monday: 8AM - 9PM
Tuesday: 8AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 8AM - 9PM
Friday: 8AM - 9PM
Saturday: 8AM - 8PM
Sunday: 10AM - 6PM
Tips
price range: average by appointment only accepts credit cards accepts apple pay street parking bike parking staff sherry
Ratings
Google: 4/5 Facebook: 3.8/5 Tripadvisor: 2/5 Foursquare: 7.7/10 Nextdoor: 11 ❤️Massage Envy
16933 Kaufinger Street Ste 110 & 120, Huntersville
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I just had the best massage of my life with Renee! I have an old injury that causes chronic pain, and she made it feel so much better. She had the perfect firm pressure and was super nice. 10/10 for sure, I’ll be back.
I had a fabulous massage by a very kind and talented massage therapist. However, my $85, 60 minute scheduled massage was only 45 minutes. I checked in early as requested to fill out the necessary paperwork (via iPad), then waited several minutes before I was called back. By the time my massage started, it was 15 minutes past the hour. I didn't even realize it has only been 45 minutes when the therapist ended until I got in my car. Very disappointing. I was also surprised the front desk informed me the next time I were to come in for a massage would cost me $160 unless I became a member. While I appreciate that some people may make use of a membership, I'm not one to get massages that frequently to justify a membership. Even though my massage was amazing, I won't be back due to my massage being cut short, as well as the future pricing of one.
Not sure where to begin, but $218 for a 60-minute couples massage was an excessive ask.For starters, we did not receive the full 60 minutes. Secondly, we heard one of the associate’s stomach growl the entire 40 minutes of our massages.Thirdly, to best describe my experience, it seemed that my masseuse was scared to touch me & lacked focus. She didn’t get all the areas I asked for, things weren’t done the same on each side of my body, and it was abruptly cut short with no warning or fairwell. Just a “let me adjust your bed so it’s easy to get up.”My fiancé on the other side of the room only got touched on certain areas in small circle motions with hardly no...read full review