About Charlotte PC Works
Charlotte PC Works provides dependable and efficient computer repair services for desktops and laptops. They specialize in fixing issues like Windows not booting, slow performance, and virus removal. Their team is skilled in repairing and building gaming desktops, handling hardware components such as CPUs, memory, and graphics cards, and ensuring cooling systems work properly. Customers value the quick turnaround and clear explanations, making repairs easy to understand. The staff is known for being honest, thorough, and patient, offering helpful tips to prevent future problems. The owner and team are praised for their excellent customer service, with some clients noting that even on days they are closed, staff members like Steve go above and beyond to assist. Many reviews mention reasonable prices and prioritizing urgent repairs, making Charlotte PC Works a highly recommended place for computer issues.
My laptop was experiencing dropped FPS while gaming for 15-20 minutes. I contacted Charlotte PC Works, and they sent me a video on how to fix it, and it worked! don't need to take my laptop to anywhere
Great family owned business. They did excellent work on my PC and kept me updated throughout the process, which gave me peace of mind that everything was going to be fine. Highly recommend them
Steve is fantastic. He called me back from an email question on Sunday. They are closed on Sundays. He was so helpful even on a day they are closed. The customer service is second to none. I will go to him for any and all computer repair/questions.